Legal

Privacy Policy

Effective date: 1 September 2026  ·  Ahaa AI Private Limited

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, company name when you fill out our contact form or enquire about our services.
• Account information — username, password, and profile details when you create an account on any Ahaa AI product.
• Communications — messages, feedback, or other content you send us via email or contact forms.
• Payment information — billing details processed securely by our payment providers. We do not store full card numbers.

1.2 Information Collected Automatically

When you visit our websites or use our products, we automatically collect:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent, referring URLs, and click-through data
• Cookie and similar tracking technology data (see our Cookie Policy)
• Performance and error logs to help us improve our services

1.3 Information from Third Parties

We may receive information about you from third-party services such as analytics providers, social media platforms, and advertising partners, where you have consented to such sharing.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and products
• Respond to your enquiries and provide customer support
• Send service-related communications (account updates, security alerts)
• Send marketing communications where you have opted in
• Analyse usage patterns and improve user experience
• Comply with legal obligations under the Information Technology Act, 2000 (India) and applicable data protection laws
• Prevent fraud, abuse, and unauthorised access to our systems
• Process transactions and send related information, including purchase confirmations

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent — where you have given clear consent for us to process your data for a specific purpose
• Contract — where processing is necessary to perform a contract with you
• Legitimate Interests — where processing is in our legitimate business interests and not overridden by your rights
• Legal Obligation — where we must process your data to comply with applicable law

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers — trusted third parties who assist us in operating our website and services (hosting, analytics, payment processing, email delivery) under strict data processing agreements
• Legal authorities — where required by law, court order, or governmental authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, with appropriate notice to you
• With your consent — in any other circumstances, only with your explicit consent

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer need your data, we securely delete or anonymise it. Contact form submissions are retained for up to 2 years. Account data is retained for the duration of your account plus 1 year after closure.

6. Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request erasure of your personal data ("right to be forgotten")
• Portability — request transfer of your data in a machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdrawal of Consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@ahaaai.com. We will respond within 30 days.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details on what cookies we use and how to manage them.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS/HTTPS), access controls, regular security assessments, and employee training. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. International Data Transfers

Ahaa AI is based in India. Your data may be processed on servers located in India or in other countries where our service providers operate. By using our services, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for any international transfers.

11. Third-Party Links

Our website may contain links to third-party websites, including Paramvani (www.paramvani.com). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: